VP of Technology

Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.

Relay Core Competencies 
Focus on Strengths
Prioritize Informed Action
Communicate Clearly
Champion Disability Inclusion
Build Supportive Relationships

JOB SUMMARY 

The Vice President of Technology provides strategic, operational, and transformational leadership for technology services across Relay Resources. A member of the executive team and reporting to the President and CEO, this role is responsible for defining and executing the enterprise technology vision, including infrastructure, applications, data, cybersecurity, the digital employee experience, and innovation. The VP of Technology leads a cross-functional team and collaborates with executive leadership to ensure technology solutions scale with organizational needs and deliver measurable business impact.

ESSENTIAL FUNCTIONS 

Technology Strategy – 30%
Partner with other members of the executive team and other organizational leaders to align department and organization objectives.
Translate organizational objectives into technical solutions that scale.
Design and implement short- and long-term strategic plans to ensure technology meets existing and future requirements.
Establish strategic roadmap with objectives, goals, and governance.
Analyze, recommend, and evaluate new products to meet business needs and improve efficiency, performance, and security of existing applications and platforms.
Keep current with the latest technologies, industry standards, and trends.
Provide executive leadership for enterprise systems design and integration to ensure alignment, scalability, and maintainability.

Organizational Strategy – 20%
Partners with other members of the executive team on organization vision and strategy including a technology and continuous improvement perspective.
Establish relationships and maintain regular communications with stakeholders about pertinent operational activities and strategic initiatives.
Partner with leaders on organization initiatives.
Participate in strategic and operational planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.

Team & Stakeholder Management – 20%
Lead and coordinate team members ensuring they understand overarching organization and department objectives.
Supervise and mentor technical teams.
Manage staffing – including recruitment, supervision, and performance management.
Collaborate with SVP of Finance, IT, & Administration and the broader IT leadership team to set department goals, policies and processes.

Operational and Project Management – 15%
Act as an escalation point for complex systems issues and major project decisions.
Develop, implement, and administer policies and processes based on best practices for implementation, training, adoption and optimization of applications and platforms.
Supervise department and organization projects in order to ensure delivery and remove roadblocks.
Ensure risks are identified, mitigated and communicated to appropriate stakeholders.
Lead the development and execution of a comprehensive cybersecurity program.
Ensure cross-functional technology initiatives are effectively coordinated and executed in support of business goals.
Collaborate closely with the EPMO Director and ensure technology planning is incorporated into enterprise projects.

Budget Management – 10%
Lead the development of the Technology budget, in collaboration with the SVP of Finance, IT, & Administration and the broader IT leadership team.
Manage the costs of technology across the organization, ensuring the cost efficiency and value alignment of technology investments.
Collaborate with Directors and Manager on department budgets.
Conduct near-term and long-term financial forecasts based on expanding functionality and user growth.

Other duties as assigned – 5%

SCOPE & ACCOUNTABILITY 
Performs duties independently, with accountability to leadership and the organization as a whole.

SUPERVISORY RESPONSIBILITY 
Ability to work with limited supervision and a high degree of independent decision making
Supervises IT Director, Application Manager, and other senior technology staff
Manages relationships with vendors/partners/consultants
Leads departmental planning, staff development, and organizational alignment

WORK ENVIRONMENT & PHYSICAL DEMANDS 
Office atmosphere
Sitting for extended periods of time
Using a variety of office equipment
Moderate noise level

Tagged as: vp of technology